United Heritage Credit Union
  • Manchaca Rd./South Austin
  • Austin, TX, USA
  • Full Time

Medical, Dental, Vision, Paid Time off (PTO) and Holidays, two 401(k) options (Pre-Tax and/or Roth), Education Assistance Program


 

United Heritage Credit Union serving Texas for 60 years

Founded in 1957, we are an Austin-based credit union with approximately $900 million in assets, 12 bank branches located throughout Austin and Tyler, Texas, and about 210 employees. Our employees voted us as one of the Austin-American Statesman's Top Workplaces for five consecutive years. UHCU goes above and beyond to cultivate a culture of integrity and innovation.  Come join this award winning team to see what makes UHCU a great place to work!

 

Who are we looking for?

A Sr. Teller Service Specialist who provides superior and quality service to members while adhering to United Heritage Credit Union's quality service standards, policies and procedures. They will perform financial transactions for cash vaults and members accurately, maintain records, and provide information to members regarding their accounts and credit union services, products and promotional items. Exercise discretion, judgment, and initiative with each transaction while presenting a positive image of the organization.

 

How You'll Contribute:

  • Receive and process all teller transactions accurately.
  • Promote and maintain positive relations with all contacts, members and potential members.
  • Actively participate in cross selling and referring beneficial products and services to members and non-members.
  • Balancing vault, cash dispensing machines and branch transactions daily if necessary.
  • Provide guidance to other tellers in making judgment calls when applicable regarding the processing of transactions and acceptance of checks.
  • Understand measurable and tracked sales efforts and consistently achieve assigned goals and baselines relative to branch thresholds.
  • Also lead by example in coaching other tellers in achieving their individual goals.

 

The Requirements:

  • High School Diploma or GED equivalent required.
  • At least 1 year of heavy cash handling experience.
  • Minimum of 1 year teller operations in a credit union or bank environment.
  • Candidates are required to have working experience of cash handling procedures, including account reconciliation and balancing.
  • Previous experience in a supervisory role.
  • Must be available to work a flexible 40 hour schedule to include all branch operating hours and a rotating Saturday schedule.
  • Bilingual (Spanish) preferred but not required.




United Heritage Credit Union
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